HelperNexus Support

What is HelperNexus?

HelperNexus is a digital platform designed to connect domestic helpers with prospective employers. Our platform simplifies your search for job opportunities or candidates by providing advanced search tools, comprehensive profiles, and organizational features.

How do I create a helper profile?

Download the HelperNexus app, click “Register,” and fill in your details. Make sure to add references, qualifications, and any relevant documents to stand out to potential employers.

How do I search for jobs?

Use our advanced filters to browse jobs by location, contract status, employer preferences, and more. Save jobs you like to your shortlist for easy comparison later.

How do I post a job opening?

Register as an employer, fill out your household needs and requirements, and post your job opening. Helpers seeking positions will be able to find your posting through their search filters.

How do I browse helper profiles?

Use our advanced filters to search for helpers by skills, experience, location, and contract status. You can shortlist profiles by saving to favorites.

How do I contact helpers?

Message helpers directly using the provided phone number to initiate a conversation or schedule an interview.

Is my information secure on HelperNexus?

Yes, your privacy and security are our top priorities. All information is stored safely and only shared with your consent.

Can I use HelperNexus outside Hong Kong?

At the moment, HelperNexus is focused on the Hong Kong domestic helper and employer community.

What should I do if I forget my password?

Click “Forgot Password” on the login screen and follow the prompts to reset your password.

What should I do if I forget my password?How to delete my account?

Click “Delete account” on the settings screen and follow the prompts to delete your account.

If you need further assistance, our dedicated support team is ready to help!

Email: contact@codeduku.com